Phase 02 of 08
Licences (year 1)
Typically 25-50% of total project cost. Per-user / per-tenant / per-module subscriptions for the first 12 months. Larger share at the small / mid-market end (where licences dominate); smaller share at enterprise (where SI services dominate).
What's included
- Base subscription or per-user fees
- Module licences (Manufacturing, Advanced Inventory, etc.)
- Sandbox / non-prod environment licences
- Add-on connector licences if vendor-direct
- Mandatory first-year support tier
Common overruns
- Second-year licence escalation (typically 5-10% renewal increase)
- Forced tier upgrades to enable SSO, audit logs, or API access
- Sandbox environments not included in headline per-user price
Source
Software Path 2022 study (1,338 projects, cited via Acumatica) — implementation cost is 1.5-2.5× licence cost. Aggregator synthesis 2026.
Verified 2026-06-02
Other phases